Where do the orders be shipped from?

Ca-laptop-fans.com offers a FREE international registered air mail shipping option to all over the world. Free shipping usually takes 7 to 12 business days to Canada, and 7 to 15 business days to other countries. Normally, the orders are shipped from China. If you do not see your country in the shipping options, contact us here and we can provide you more information.

How long until my order ships after payment?

Orders usually be sent out within one business day after receiving cleared payment.

What shipping service can i get and how much does it cost?

Shipping Method Estimated delivery Fee
Free Shipping 7 - 12
Express Shipping 3 - 5 CA$ 25.99

How can i get tracking information?

Tracking is available as soon as your order be shipped out. We will provide shipping method and tracking number via email after you have received your order confirmation.
You can also track the order via our sales system here.

How do i use the tracking information?

Shipping Method Tracking number format Tracking link
Free Shipping 4006318123456789 http://www.17track.net/en/
Express Shipping 1234567899 http://www.dhl.com/

Attention

  • If the shipment is returned to us due to insufficient or incorrect address provided by you, you need to bear all postages. So, please make sure the address is correct and complete, including business name and suite number if the postal address is a business complex, and proper suburb name.
  • When the 2nd Delivery and Service Charges are requested for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted.
  • If your package is lost in transit, we must follow a set of procedures to locate your package. We must start a tracer with the shipping company. A tracer may take up to 7 business days to process. If the package is not found during that period, we can reship your order.
  • Orders can be cancelled only before it is be shipped out. If the warehouse has already sent out the order, we do not guarantee cancellation.